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Contact Information

For providers

Your Network Coordinator

Contact your designated AmeriHealth network coordinator.

Important Telephone Numbers

 
Pennsylvania
AIM Specialty Health® (AIM)
Precertification requests for CT/CTA, MRI/MRA, PET, nuclear cardiology, facility setting sleep study, continuous positive airway pressure titration, sleep equipment (APAP, BPAP, CPAP) and related supplies 1-800-275-2583

AmeriHealth Administrators

Provider Services (direct all inquiries or issues) directly to AmeriHealth Administrators) 1-800-841-5328
provrelations@amerihealth-tpa.com
Anti-Fraud and Corporate Compliance
Hotline 1-866-282-2707
Baby FootSteps®
Perinatal case management 1-800-598-BABY
CareCore National, LLC d/b/a eviCore healthcare (eviCore)
Precertification requests for nonemergent outpatient radiation therapy services 1-866-686-2649
Credentialing
Credentialing violation hotline 215-988-1413
Credentialing and re-credentialing inquiries 1-866-227-2186
application_requests@amerihealth.com
Customer Service
AmeriHealth HMO/POS
Mon. – Fri., 8 a.m. – 6 p.m.
1-800-275-2583
TTY/TDD
Language assistance services are offered through the AT&T Language Line for Members who have difficulty communicating because of an inability to speak or understand English.
711
FutureScripts® (Pharmacy Benefits)
Prescription drug prior authorization
Mon. – Fri., 9 a.m. – 5 p.m.
1-888-678-7012
Fax: 1-888-671-5285
Direct Ship Drug Program

www.amerihealth.com/directship
Fax: 215-761-9580

Blood Glucose Meter Hotline

1-888-678-7012

FutureScripts® Secure (Medicare Part D)
Prescription drug prior authorization
24 hours a day, 7 days a week

1-888-678-7015
Fax: 1-888-671-5285

Direct Ship Drug Program www.amerihealth.com/directship
Fax: 215-761-9580
Blood Glucose Meter Hotline 1-888-678-7012
Health Coaching
Case and Condition Management
24 hours a day, 7 days a week

1-800-313-8628

Highmark EDI Operations
Mon. – Fri., 8 a.m. – 5 p.m. 1-800-992-0246
Mental Health/Substance Abuse
Magellan Healthcare, Inc.
Customer Service and Precertification
24 hours a day, 7 days a week
1-800-688-1911
NaviNet®
Customer care (technical issues) 1-888-482-8057
eBusiness Hotline (portal registration and questions) 215-640-7410
Provider Resources
Provider Automated System 1-800-275-2583; prompt 2
www.amerihealth.com/providerautomatedsystem
Provider Services
Mon. – Fri., 8 a.m. – 5 p.m.
1-800-275-2583
Provider Supply Line 1-800-858-4728 or
www.amerihealth.com/providersupplyline

Mailing Addresses

1901 Market Street
Philadelphia, PA 19103

Email

Complete the Provider Email Sign-Up Form to receive email updates with the latest information, including Partners in Health UpdateSM.

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