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Contact us

Contact AmeriHealth

We’re here to help. Customer service hours are Monday – Friday, 8 a.m. – 6 p.m. Extended evening and weekend hours may vary.


  • For the most direct service, call the number on the back of your AmeriHealth ID card.
  • If you are a consumer or enrolled in a NJ-based employer plan, call 1-888-968-7241.
  • If you are enrolled in a PA-based employer plan, call 1-866-681-7373.
  • If you are a member of AmeriHealth Caritas, call 1-888-991-7200.


Text MYAHNJ to 77576 to receive updates on your health plan from AmeriHealth Wire.*

Mailing addresses

NJ consumers and employers
259 Prospect Plains Road, Bldg. M
Cranbury, NJ 08512-3706

PA employer groups
1901 Market Street
Philadelphia, PA 19103-1480

If you are a member of AmeriHealth Administrators, call Customer Service at the number on the back of your member ID card.

* By voluntarily giving AmeriHealth my mobile phone number and/or e-mail address, I authorize AmeriHealth and its subsidiaries to send me information/data about AmeriHealth, including, but not limited to, information about insurance products and services. AmeriHealth may contact me via e-mail, automated text, and/or phone call. I have read and agree to the Terms & Conditions and give my consent to receive important benefits updates, money savings tips, and product information via automated SMS from AmeriHealth and Relay. I will be given the opportunity to "opt-out" from future contact by AmeriHealth if requested by me. Text HELP to 77576 for HELP. Text STOP to 77576 to STOP. Message and data rates may apply. Any information provided by me to AmeriHealth is subject to AmeriHealth's Privacy Policy.