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HIPAA Compliance

Privacy

AmeriHealth is committed to protecting the privacy of our members’ personal health information. Part of that commitment is to comply with the privacy rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). That rule sets standards for covered entities, such as AmeriHealth, to protect personal health information and allow an individual access to his or her personal health information.

AmeriHealth has completed activities required for compliance with the privacy rule and has implemented policies and procedures necessary to protect the privacy of our members’ personal health information.

For more information contact the Privacy Office.

Administrative Simplification

HIPAA also requires that all payers be capable of performing transactions electronically if requested by providers, groups, or insurance companies; and that transactions must use a standard “HIPAA-compliant” format with regard to file formats, codes, identification numbers, etc. Examples of transactions that fall under these regulations include enrollment records, eligibility information, premium payments, claim submissions, and claim status.

AmeriHealth completed all internal system changes and processes to accept and handle the required electronic transactions.

Security

The HIPAA regulations also include a security rule. Effective on April 21, 2005, the security rule set the standard to ensure the privacy of electronic protected health information. AmeriHealth has implemented the requirements of the rule and continually monitors and manages the required security controls. AmeriHealth continues to implement new technologies that improve the security of infrastructure beyond the requirements of the HIPAA security regulation.

For more information contact the Security Office.


A Medicare Advantage organization with a Medicare contract.

Please contact Independence Blue Cross at 1-877-393-6733 if you need information in another language other than English or in another format. The speech- or hearing-impaired should call 1-877-219-5457. Our office hours are, 7 days a week, 8 a.m. to 8 p.m.