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Case Management


Sometimes patients need extra support when they are dealing with an acute illness, a chronic condition, or multiple comorbidities such as, Diabetes, CHF and Asthma. Often, they look to their treating providers for this additional support.

Our registered nurse case managers can collaborate with you to support your plan of care and the medical treatment goals you have established.

Case managers can:

  • educate patients about their disease, condition, or medication and offer resources to better understand how to manage their health;
  • assess patient barriers to following through with the plan of care;
  • educate on importance of follow-up with physician/provider, assist in making appointments;
  • educate on medication adherence and importance of bringing all medications to all medical appointments;
  • help patients navigate the health care system;
  • refer patients to other Plan programs or benefits-related resources such as nutritional counseling or mental health services;
  • provide information on community resources.

If you are interested in having your patient work with a registered nurse case manager, fill out the physician referral form or contact us by calling 1-800-313-8628.