Provider Automated System

Our speech-enabled Provider Automated System is an enhanced phone service that can be used to complete some administrative tasks, such as:

  • Eligibility
  • Benefits
  • Claims
  • Authorizations

The Provider Automated System allows you to either speak your responses or enter them using your telephone keypad. Within minutes, you can obtain information about your patients. To connect to the Provider Automated System, call 1-800-275-2583.

Instruction Guide

This document offers tips and instructions for completing the transactions available through the Provider Automated System.

Navigating the Provider Automated System

Web portal for providers

Providers can use the Provider Engagement, Analytics & Reporting (PEAR) portal to perform all of the transactions available through the Provider Automated System. All network providers are required to be enabled with PEAR access. If you have not already registered for PEAR, please complete an online registration form.

PEAR Support: 1-833-444-7327