How to contact AmeriHealth Medicare Advantage
If you have questions about our plans or need help enrolling, AmeriHealth is here to help.
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General inquiries, member benefits, and claims inquiries
The AmeriHealth Medicare Member Help Team can be reached by mail, online, or phone to answer your questions about individual Medicare benefits, claims status, and provide technical support.
Mailing addresses
1901 Market Street
Philadelphia, PA 19103
Phone numbers
AmeriHealth PPO
For members: Toll-free 1-866-569-5190 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week
For prospective members: Toll-free 1-800-898-3492 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week
Or submit an online inquiry:
AmeriHealth Medigap
For members: Toll-free 1-866-406-5967 (TTY/TDD: 711), 8 a.m. to 6 p.m., seven days a week
Locate an informational meeting
Join AmeriHealth for an educational meeting to learn more about Original Medicare, our plans, and your choices. A licensed agent will be present to answer your questions.
Find a meeting
Learn about Medicare Advantage and Medigap health options from AmeriHealth. Attend an informational meeting today! Find a meeting.
A sales representative will be present with information and applications. There is no obligation to enroll. For more information or to place a reservation by phone, please call toll-free 1-800-898-3492 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.
Report health care fraud
If you suspect health care fraud, contact us.
HIPAA inquiries
If you have questions regarding HIPAA, please contact us.
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Website last updated: 4/10/2025