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Find a Medicare plan 1-833-848-0761 (TTY/TDD: 711) 8 a.m. – 8 p.m., seven days a weekShop plans

How to contact AmeriHealth Medicare Advantage

If you have questions about our plans or need help enrolling, AmeriHealth is here to help.

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General inquiries, member benefits, and claims inquiries

The AmeriHealth Medicare Member Help Team can be reached by mail, online, or phone to answer your questions about individual Medicare benefits, claims status, and provide technical support.

Mailing addresses

1901 Market Street
Philadelphia, PA 19103

Phone numbers

AmeriHealth PPO

For members: Toll-free 1-866-569-5190 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week

For prospective members: Toll-free 1-800-898-3492 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week

Or submit an online inquiry:

AmeriHealth Medigap

For members: Toll-free 1-866-406-5967 (TTY/TDD: 711), 8 a.m. to 6 p.m., seven days a week

Locate an informational meeting

Join AmeriHealth for an educational meeting to learn more about Original Medicare, our plans, and your choices. A licensed agent will be present to answer your questions.

Find a meeting

Learn about Medicare Advantage and Medigap health options from AmeriHealth. Attend an informational meeting today! Find a meeting.

A sales representative will be present with information and applications. There is no obligation to enroll. For more information or to place a reservation by phone, please call toll-free 1-800-898-3492 (TTY/TDD: 711), 8 a.m. to 8 p.m., seven days a week. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.

Report health care fraud

If you suspect health care fraud, contact us.

HIPAA inquiries

If you have questions regarding HIPAA, please contact us.

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Website last updated: 4/10/2025