Additional member benefits
Personal health visits
AmeriHealth has contracted with Complex Care Solutions, an independent company, to offer you a personal health visit at no cost. A personal health visit can help you stay up to date with your health care in between your regular doctor's visits. It is meant to support your overall health in addition to, not as a substitute for, any other doctor's appointments you have scheduled.
This in-person or virtual appointment is with a licensed medical professional and will last about 45 minutes to one hour. The medical professional will perform a detailed physical exam, review and discuss your health history, and address any questions or concerns you have. They will always share your exam results with your regular doctor.
As a bonus when you complete your personal health visit, you'll be mailed a gift card! Participation in this program is not mandatory, and the visit will not affect your health benefits or premiums.
AmeriHealth rewards*
Doing the right thing for your health is full of rewards. As a Medicare Advantage member, you may be eligible to redeem rewards from some of your favorite retailers.
We created this program to make it easy — and extra rewarding — to stay healthy. It all starts with an Annual Wellness Visit available at no cost to redeem your first reward. Then, you can redeem rewards for additional activities.
Behavioral Health Care Navigation
As an AmeriHealth Medicare Advantage member, you have access to behavioral health services and resources. Our trained Behavioral Health Care Navigators are here to help you:
- Understand your needs and provide information about treatment options
- Find in-network care and connect you with a provider quickly
- Offer support during difficult times
- Connect you to the right resources, to ensure the coordination of your behavioral health needs
Members should call the number on the back of your member ID card under Mental Health/Substance Abuse. Members can also call 1-800-809-9954 (TTY/TDD: 711) to reach our Behavioral Health Care Navigation team.
Transportation to health visits
Our transportation benefit provided by Roundtrip makes it easier for you to get to and from your essential health visits at no cost. Receive 12 one-way rides (or 6 round-trip rides) per benefit year to plan-approved facilities. Available for AmeriHealth Medicare Core PPO and AmeriHealth Medicare Enhanced PPO plan members.
Book and manage your rides through the Roundtrip Rider app or call 1-877-587-4309 (TTY/TDD: 711). Representatives are available 24/7.
You can also go to roundtriphealth.com/ah for quick start guides, FAQs, and to visit the Roundtrip online portal.
Learn more about the transportation benefit.
For caregivers and other family members
Are you looking to help your family member or friend with Medicare decisions? Visit our educational site equipped with the knowledge and resources you need to get started. We understand how challenging the Medicare decision-making process is, and the importance of choosing the right plan. Our goal is to help you, and your family navigate the process with confidence.
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Website last updated: 4/10/2025