Stay healthy
Health and wellness
Living a healthy life starts with taking good care of yourself. And keeping your life in step with good health doesn't have to be tricky. Explore the wide range of resources, support, and services available to our Medicare Advantage members in 2024.
Dental, vision, and hearing
Maintaining oral, vision, and hearing health is essential to staying healthy. That's why dental, vision, and hearing benefits are built into all our AmeriHealth plans — at NO additional premium.
Taking care of your oral health can help detect and manage problems that could otherwise lead to more serious health issues down the road. Taking care of your vision can help prevent falls and maintaining good hearing can reduce your risk of social isolation and dementia.
All members receive access to benefits such as:
- $0 in-network copay for oral exam and teeth cleanings once every six months when provided by a Dominion Medicare Dental Network provider
- Annual allowance for comprehensive dental services
- $0 in-network copay for one routine eye exam every year when provided by a Davis Vision provider
- One pair of eyeglasses (frames and lenses) or contact lenses per year, up to the covered allowance amount, when purchased from Visionworks® or a Davis Vision provider
- $0 in-network copay for one routine hearing exam every year when provided by a TruHearing® provider
- Unlimited hearing aid fitting and evaluations every year — at no cost through TruHearing
Learn more about routine dental, vision, and hearing coverage by reviewing your 2024 Evidence of Coverage (EOC) and our AmeriHealth Medicare PPO dental/vision/hearing guide.
Visit our Find a doctor, dentist, or pharmacy page to find a participating Dominion Medicare Dental Network dentist, Davis Vision provider, or TruHearing provider.
Primary care provider
Primary care is an important part of staying healthy. A primary care provider (PCP) delivers basic medical care and regular checkups, oversees coordination of other health care services, and is the first to treat any health problems that arise. Your PCP will get to know your health history and medical issues. And they can serve as your key partner in taking care of your health.
Though it isn't required, you may want to select a plan physician as your PCP, as you'll pay less by selecting an in-network provider or specialist. Regardless of whether you choose a PCP or not, you don't need a referral to visit a specialist.
To find in-network doctors, hospitals, and other health care centers use our online Find a Provider tool.
Preventive screenings
Living a healthy life starts with taking good care of yourself. By scheduling regular checkups and health screenings, you're more likely to identify and treat a potential issue before it becomes a problem.
AmeriHealth Medicare Advantage plans cover many preventive services and screenings at no cost to you, including:
- Annual wellness visit
- Breast cancer screening
- Colorectal cancer screening
- Diabetic testing
- Routine/Diabetic eye exam
- Vaccines
To view a list of preventative screenings, vaccines, and other preventive care services, visit Medicare.gov.
AmeriHealth Care Card
Available to AmeriHealth Medicare Core PPO, AmeriHealth Medicare Enhanced PPO, and AmeriHealth Medicare Secure PPO members, your AmeriHealth Care Card is a convenient way to save money and access your over-the-counter (OTC) and dental, vision, and hearing (DVH) flex benefits, all on one card. Your AmeriHealth Care Card is separate from your member ID card and comes activated — simply swipe your card and select credit — no pin is needed!
It comes preloaded with funds you can use at participating retailers. Keep a look out for your AmeriHealth Care Card. It will be mailed to you within two weeks after your plan effective date. You may begin using your card the month your AmeriHealth coverage becomes effective. Learn more about the OTC and DVH Flex Benefit.
Starting January 1, 2024, visit mybenefitscenter.com, use the OTC Network® App, or call our Member Help Team to:
- Locate a full list of participating retail stores. Some locations may not participate in the OTC network. Before visiting a store, be sure to verify participating retailer locations.
- Confirm eligible OTC products.
Shopping for OTC items is easy using mybenefitscenter.com and the OTC Network app! View this user guide for step-by-step instructions.
View our top 30 OTC products available for purchase.
Shop at home through the Convey catalog at conveybenefits.com/ah or view the Convey catalog.
To check your card balance, visit mybenefitscenter.com, use the OTC Network mobile app, or call 1-833-684-8472 (TTY/TDD: 711), 24/7.
Have questions about your AmeriHealth Care Card and how it works? Take a look at our frequently asked questions for answers! Or call the Member Help Team.
Telemedicine
Save time and money with telemedicine through Teladoc Health
It's not always easy or convenient to go to a health appointment. With Teladoc Health, you can get virtual care from wherever you are — with a $0 copay!
General medical care: You have 24/7 access to board-certified doctors who can diagnose and treat non-emergency conditions such as sinus infections, flu, sore throats, allergies, earaches, pink eye, and more.
Mental health care: Schedule visits with a licensed therapist, psychologist, or psychiatrist and get support for depression, anxiety, stress, grief, and more.
Dermatology: Connect online with a board-certified dermatologist who can provide timely answers to questions about new or chronic skin conditions like rashes, acne, eczema, and rosacea.
Get care from the comfort of your home via your computer, tablet, or smartphone. Visits are available in several languages through an interpreter, including American Sign Language (ASL).
Learn more about your 2024 Telemedicine benefit.
Fitness membership
Stay active with a no-cost fitness membership through One PassTM!
A One Pass membership gives you access to physical, social, and mental fitness programs. You can visit one of the many gyms in the One Pass network (including local YMCAs), take in-person or virtual classes, attend social events and classes, receive a fitness kit shipped right to your door, get access to BrainHQ, a brain-training program, and more!
Getting started with One Pass is simple
Starting January 1, 2024, create a One Pass account to get your unique One Pass member code and access to all that One Pass offers, both in person and online.
To get started visit youronepass.com or call One Pass at 1-877-504-6830 (TTY/TDD: 711), Monday through Friday, 9 a.m. to 10 p.m.
Locate a participating gym near you, visit Find a gym near you.
Learn more about this fitness benefit.
Personal health visits
AmeriHealth has contracted with ComplexCare Solutions, an affiliate of Inovalon, Inc. who specializes in improving health outcomes, to offer you a personal health visit at no cost. A personal health visit can help you stay up to date with your health care in between your regular doctor visits. It is meant to support your overall health in addition to, not as a substitute for, any other doctor's appointments you have scheduled.
This in-person or virtual appointment is with a licensed medical professional and will last about 45 minutes to one hour. The medical professional will perform a detailed physical exam, review and discuss your health history, and address any questions or concerns you have. They will always share your exam results with your regular doctor.
As a bonus for completing your personal health visit, we are offering you a $50 retail gift card! Participation in this program is not mandatory, and the visit will not affect your health benefits or premiums.
To learn more or to schedule an appointment, visit personalhealthvisit.com, or call 1-855-579-9106 (TTY/TDD) 711, Monday through Friday, 8 a.m. to 8 p.m.
AmeriHealth rewards*
Doing the right thing for your health is full of rewards. As an AmeriHealth Medicare Advantage member, you're invited to earn and redeem gift cards from some of your favorite retailers.
We created this program to make it easy — and extra rewarding — to stay healthy. It all starts with an annual wellness visit available at no cost to redeem your first reward. Then, you can redeem rewards for additional activities.
To get started, register or log in to our member site at amerihealth.com/login or call New Ocean Health Solutions at 1-844-303-6071 (TTY/TDD: 711), Monday through Friday from 8 a.m. to 6 p.m. We have contracted with New Ocean Health Solutions, an independent company, to assist with your Independence health rewards program.
For details on how to earn, report, and redeem your rewards, download our 2024 rewards program overview with details on how to get started in three easy steps, and a list of available activities. Keep it handy as a quick reference and add up your rewards!
*Terms and conditions apply. See https://rewardsgenius.com/reward-link-terms-of-service for more information. Reward values may change at any time.
Registered Nurse Health Coaches and Case Managers
Set, achieve, and maintain your health goals with an AmeriHealth Registered Nurse Health Coach available at no additional cost! Members have 24/7/365 access to speak with a Registered Nurse Health Coach.
Health Coaches and Case Managers are specialized registered nurses and licensed social workers who will work with you to:
- Manage a chronic condition
- Assist with a complex health problem
- Address everyday physical and mental health concerns and more!
To speak with a Registered Nurse Health Coach, call 1-888-968-7241 (TTY/TDD: 711) 24 hours a day, seven days a week.
Enhanced Disease Management services
Health Coach services provide extra help to eligible members with chronic health conditions. You may be referred to a Health Coach by your treating physician, or a Health Coach may call you to assess your overall health and well-being.
You have the right to opt in or opt out of these services. Simply advise your Health Coach or case manager at any time if you wish to end your relationship with them. You may also call the number on the back of your member ID card and ask that you not be contacted by a Health Coach or behavioral health case manager in the future.
Transportation to health visits
Our transportation benefit provided by Roundtrip makes it easier for you to get to and from your essential health visits at no cost. Receive 24 one-way rides (or 12 round-trip rides) per benefit year to plan-approved facilities. Available for most plans.
Book and manage your rides through the Roundtrip Rider app or call 1-877-587-4309 (TTY/TDD: 711). Representatives are available 24/7.
Learn more about the transportation benefit.
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Website last updated: 4/11/2024