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Connections^SM Health Management Programs

The Connections Programs are designed to help providers and their patients manage chronic conditions, support the providers’ relationships with their patients, to enhance providers’ ability to provide evidence-based care, and to help patients make more informed decisions about certain significant medical conditions. Recognizing that the physician-patient relationship is at the heart of patient care, these programs have been designed to:

• enhance the provider’s ability to provide integrated care for their patients;
• provide members with evidence-based information so they can understand their diagnoses and their health care options, while actively participating in health care decisions with you;
• promote integration of care among members and their families, physicians, health plan case managers, social workers, and community resources.

Eligibility

Most AmeriHealth members covered through fully-insured employer groups are automatically considered eligible for the Connections Programs. Members covered through certain self-insured employer groups may not be eligible for the programs. Members may call Customer Service at 1-800-275-2583 to verify their eligibility. The Connections Programs actively reaches out to members with identified clinical needs who may benefit from personal health education and support. Eligible members have access to the program at any time, 24 hours a day, 7 days a week, by calling 1-800-275-2583.

Connections Annual Update

Each year we publish a summary of the chronic condition and decision support programs and their outcomes.

2011 Connections Annual Update

Provider Rights and Responsibilities

The Connections Program values the importance of the physician-patient relationship and is designed to enhance evidence-based care. The program is based on open and collaborative communication among the provider, their patients, and Connections Health Management Program staff. We ask all participating providers to review their rights and responsibilities.

Provider Rights and Responsibilities