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New user guides now available on NaviNet

New user guides were recently posted on the NaviNet web portal in the Administrative Tools & Resources section of AmeriHealth Plan Central. The user guides cover four frequently used NaviNet transactions:

• how to check the status of accepted claims;
• how to check the status of rejected claims;
• how to check member eligibility and benefits;
• how to reset your NaviNet password.

If your office has additional questions or requires training for NaviNet, please call the eBusiness Provider Hotline at 215-640-7410.