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Responsibilities of a NaviNet Security Officer

As we continue to enhance the NaviNet^® web portal and expand upon the information available to our providers, the role of your designated Security Officer is more important than ever. The NaviNet Security Officer is responsible for controlling which individuals are allowed to access the portal on behalf of their office, facility, or department. He or she must be knowledgeable concerning statutory and regulatory requirements, including HIPAA and any state medical privacy mandates. 

Specific responsibilities of a Security Officer include:

• adding or terminating an individual’s access to the provider portal;
• managing the individual’s access to specific functions offered within the portal;
• ensuring that information accessed through the provider portal is used only for legitimate business purposes;
• ensuring that every authorized user will have his or her own unique password;
• ensuring that these unique passwords are not shared with anyone;
• regenerating a user password, if the authorized individual forgets his or her password and challenge response answers and needs it to be regenerated;
• regenerating a user password, if an individual’s username or password has been shared or compromised;
• maintaining tax IDs and provider IDs within NaviNet, if authorized by the provider office, facility, or department;
• setting the amount of time before the portal automatically logs off inactive sessions.

It is acceptable to have more than one NaviNet Security Officer per office, facility, or department. To identify your NaviNet Security Officer, select NaviNet Central and then My Profile.

Additional information regarding NaviNet Security Officers, including training documents and self-guided demonstrations on how to perform all Security Officer functions, can be found on NaviNet by selecting Customer Support.