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Personal Health Record Allows Members to Track Claims and Lab Data Online

This summer we’ve enhanced our Personal Health Record, an important feature on our consumer website, amerihealthexpress.com. With this tool, members can view and track medical visits, prescriptions, and lab tests* from data that comes from claims or encounters sent to AmeriHealth.

We hope that you will encourage your AmeriHealth patients to take advantage of the Personal Health Record and print a copy to bring to their appointments with your practice. It may show a more comprehensive medical history as well as list the medications they are currently taking.

Learn more about the Personal Health Record in the August edition of Partners in Health Update^SM. A list of frequently asked questions about the Personal Health Record is available on our website at www.amerihealth.com/providers/resources/consumer_website.html and in the Administrative Tools & Resources section of NaviNet^® Plan Central.

Note: The Personal Health Record is not a complete medical record and does not include all services, tests, products, or medical advice that a member has received, or constitute the official record of such services, test, products, or medical advice. Nothing contained in the Personal Health Record is intended to be medical advice or instructional for medical diagnosis or to suggest or recommend a course of treatment or intended to replace personal consultation with a quality health care professional.

*Labs that perform tests consider the report they send to the ordering doctor to be the only “official” results. The lab tests viewed through amerihealthexpress.com come from select data sent to AmeriHealth from certain major labs and are thus “unofficial.” The report that we recommend our members to use for treatment decisions is the official version contained in their medical record.