Contact Us
If you need assistance with your enrollment form, aren't sure if you should apply for extra help from the government, or have any questions about enrollment, please contact us.
Telephone
To help you better manage your time when calling us, you may wish to call during our least busy time:
- Call at the end of the week. Our busiest time is in the beginning of the week, with the most calls coming on Monday and Tuesday.
- During the week, the best time to call is after 3 p.m. Most of our calls come in earlier during the day, which means there are more people who have to wait on hold.
AmeriHealth Rx
Enrollment: 1-866-456-1690
(TTY/TDD: 1-866-456-1683)
8:00 am to 8:00 pm seven days a week
Member Services Department: 1-888-678-7007
(TTY/TDD: 1-888-857-4816)
8:00 am to 8:00 pm seven days a week
AmeriHealth Advantage
Enrollment: 1-866-456-1695
(TTY/TDD: 1-866-456-1683)
8:00 am to 8:00 pm seven days a week
Member Services Department: 1-888-457-3007
(TTY/TDD: 1-888-457-3002)
8:00 am to 8:00 pm seven days a week
Email
Send us an e-mail.
Postal Mail
PO Box 41514
Philadelphia PA
19101-1514
General questions about Medicare Part D?
Call 1-800-MEDICARE (1-800-633-4227)
TTY users should call 1-887-486-2048
24 hours a day / 7 days a week
Or go to the Medicare Web site: www.medicare.gov
