Contact Information
Employer inquiries
CONTACT US BY EMAIL
To protect the privacy of your employees, questions or information relating to personal benefits or health should always be sent via secure email. Please log in to amerihealthexpress.com to send us a secure email.
General Employer Inquiries
Send an email
CONTACT US FOR TECHNICAL SUPPORT
If you are a benefits manager, group administrator, or business owner and have any questions regarding the amerihealthexpress.com group portal, please call 1-877-219-5453 or send us an email.
CONTACT US BY PHONE
If you have questions regarding the administration of your group insurance plan, please call your AmeriHealth Service Team at the appropriate phone numbers shown below.
|
Delaware |
New Jersey |
Pennsylvania |
| Member Services |
| AmeriHealth® HMO/POS |
1-800-444-6282 |
1-800-877-9829 |
1-866-681-7373 |
| AmeriHealth® PPO/Traditional |
1-800-422-2457 |
|
| AmeriHealth 65® |
|
1-800-645-3965 |
| Group Services |
| AmeriHealth HMO/POS |
1-800-893-7827 |
215-241-2123 |
| AmeriHealth PPO/Traditional |
1-800-487-7739 |
|
| Billing |
| AmeriHealth HMO/POS |
1-800-444-6282 |
1-866-681-7374 |
| AmeriHealth PPO/Traditional |
1-800-487-7739 |
|
| Product Information |
| Sales & Marketing |
302-777-6400 |
1-866-681-7368 |
|
| Additional Services/Departments |
| Precertification |
1-800-227-3116 |
215-567-3070 |
| - HMO/POS/Medicare |
Prompt 1 |
| - PPO/Traditional |
Prompt 2 |
| Baby FootSteps® |
1-800-598-BABY |
| Health Resource Center |
1-800-275-2583 |
- AmeriHealth
Healthy LifestylesSM |
Prompt 2 |
| - Network Physician Referral |
Prompt 3 |
| Magellan Behavorial Health |
1-800-688-1911 |
1-800-220-1570 |
| FutureScripts® |
1-888-678-7012 |
| amerihealthexpress.com — Group Portal Support |
1-877-219-5453 |